Terms of Use

1. Acceptance of these terms

By accessing or using phillforce.com, its forms, resources, assessments, calculators, or other public features, you agree to these Terms of Use and acknowledge the Privacy Policy, Cookie Policy, and applicable disclaimers.

If you do not agree, do not use the website or submit information through it. If you use the website for a company or organization, you represent that you are authorized to act for that organization in relation to the activity you undertake.

2. About Phillforce

Phillforce is a remote-based customer acquisition agency with a mailing address in Blythewood, South Carolina, United States. We serve clients across the United States and internationally. Phillforce provides strategy, implementation, advisory, content, positioning, website, marketing, sales-alignment, audit, and related services. Service availability and scope vary by project.

3. Eligibility

You must be at least 18 years old and legally capable of entering an agreement to use interactive website features. The website is intended primarily for business and professional use.

4. Website information

Website content is provided for general business information and marketing purposes. We aim to keep it clear and current, but we do not promise that every page, statistic, link, resource, or description will always be complete, accurate, available, or suitable for a particular purpose.

We may update, remove, suspend, or change website content and features at any time. A service description on the website is not a binding offer. The signed proposal, statement of work, or service agreement controls the scope, price, timeline, responsibilities, revisions, intellectual-property rights, confidentiality, and other terms of a paid engagement.

5. Intellectual property and free resources

Unless otherwise stated, the website and its original content, design, frameworks, scorecards, templates, written material, graphics, branding, downloads, and methodologies are owned by or licensed to Phillforce and are protected by applicable intellectual-property law.

Permitted use of free resources

Phillforce grants you a limited, non-exclusive, non-transferable, revocable license to download and adapt designated free resources for your own personal or internal business use.

You may not

• Sell, sublicense, publish, or redistribute a resource as a standalone product.
• Claim a Phillforce resource or framework as your original work.
• Remove ownership notices or Phillforce credit where it is included in the resource.
• Use the website or resources to create a confusingly similar competing product through substantial copying.
• Copy, scrape, reproduce, or republish a material portion of the website without written permission, except as allowed by law.

Client deliverables are governed by the intellectual-property provisions in the applicable service agreement.

6. Information and materials you submit

You retain ownership of materials you submit. You grant Phillforce and its authorized providers a limited right to host, access, reproduce, analyze, and otherwise use those materials only as reasonably necessary to respond to your request, provide the selected feature, evaluate a potential project, deliver an agreed service, secure the system, and comply with law.

You represent that:

• The information you provide is accurate to the best of your knowledge.
• You have authority to submit the website, social-profile address, company information, content, or other material.
• Our requested use will not unlawfully violate another person’s privacy, confidentiality, contract, intellectual-property, or other rights.
• You will not submit passwords, payment credentials, malicious code, highly sensitive personal information, or unlawful material through standard forms.

7. Acceptable use

You must not:

• Use the website for unlawful, fraudulent, deceptive, abusive, or harmful activity.
• Attempt to gain unauthorized access to the website, server, forms, accounts, data, or connected services.
• Introduce malware, destructive code, automated abuse, spam, denial-of-service activity, or security probes.
• Bypass rate limits, access controls, form validation, security controls, or usage restrictions.
• Use an audit or calculator to test a private system or a system you are not authorized to assess.
• Impersonate another person or misrepresent your identity, authority, organization, or relationship with Phillforce.
• Use automated means to extract substantial website content without prior written permission, except normal search-engine indexing and other activity permitted by law.
• Interfere with another user’s access or the normal operation of the website.

We may restrict access, reject submissions, or take protective action when we reasonably believe these terms have been violated.

8. Consultations, proposals, projects, and payments

Free consultations, audits, calculator results, and preliminary recommendations are intended to identify possible priorities. They do not require Phillforce to accept a project or require you to purchase a service.

A paid engagement is governed by a written proposal, statement of work, service agreement, invoice, or combination of these documents. Unless the applicable agreement states otherwise:

• Quoted prices exclude advertising spend, premium software, hosting, domains, licenses, stock assets, taxes, and third-party costs.
• Work begins after written acceptance and receipt of the required initial payment.
• Timelines depend on prompt access, approvals, feedback, content, and decisions from the client.
• Changes outside the agreed scope may require a revised timeline and additional fee.
• Deposits, cancellations, refunds, ownership transfer, and termination are governed by the signed service documents.

If these website terms conflict with a signed service agreement, the signed service agreement controls the paid engagement.

9. Third-party websites and services

The website may link to or rely on third-party tools for hosting, forms, scheduling, meetings, analytics, social media, payment processing, downloads, or other functions. Those services are controlled by their respective providers and may have separate terms and privacy practices.

Phillforce is not responsible for third-party content, security, availability, decisions, or practices. A link or integration does not necessarily mean Phillforce endorses every aspect of that third party.

10. No guarantee of results

Marketing and commercial outcomes depend on many factors outside Phillforce’s control, including product quality, pricing, demand, competition, client execution, sales capacity, budgets, market conditions, platform changes, and customer behavior.

Phillforce does not guarantee revenue, profit, rankings, traffic, leads, customers, conversion rates, funding, partnerships, or another specific outcome. Case studies, testimonials, forecasts, projections, scores, and examples illustrate particular circumstances and are not promises of future performance.

See the Service Disclaimer and Audit and Calculator Disclaimer for additional information.

11. Disclaimers and limitation of liability

To the maximum extent permitted by law, the public website, free resources, free consultations, and automated tools are provided on an “as available” basis without warranties of uninterrupted availability, error-free operation, merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by law, Phillforce will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, including lost profits, lost revenue, lost data, lost opportunity, or business interruption arising from use of the public website or free resources.

Where liability cannot lawfully be excluded, Phillforce’s aggregate liability arising from a paid service will not exceed the amount paid to Phillforce for the specific service giving rise to the claim, unless the signed service agreement states a different lawful limit. For claims arising solely from a free website feature where no service fee was paid, aggregate liability will not exceed USD 100.

Nothing in these terms excludes liability that cannot legally be excluded or limits rights that cannot legally be waived.

12. Responsibility for misuse

To the extent permitted by law, you agree to be responsible for reasonably foreseeable loss, claims, or costs caused by your unlawful misuse of the website, violation of these terms, or submission of material you were not authorized to provide.

13. Governing law and disputes

These website Terms of Use are governed by applicable United States federal law and the laws of the State of South Carolina, without regard to conflict-of-law rules. Before starting formal proceedings, the parties should make a reasonable attempt to resolve the concern through written communication.

Unless a signed service agreement provides another lawful forum or process, disputes relating to these website terms will be subject to the state or federal courts with appropriate jurisdiction in South Carolina. You and Phillforce consent to the personal jurisdiction of those courts to the extent permitted by law.

If any provision is found unenforceable, the remaining provisions continue in effect. A failure to enforce a provision immediately is not a waiver. These terms may be updated by publishing a revised version and changing the effective date.